This Privacy Policy forms part of DSPS' Website Terms of Service. If you do not agree with any of the terms of this Privacy Policy, you must cease your access to this Website immediately.
1. Definitions and Interpretation
2. Status and Amendments
3. Website Visitors
4. Collection and Processing of Personally Identifiable Information (PII)
5. Collection of Anonymous Data
6. Security
7. Links to other Websites
8. Business Transfers
9. Advertisements and Adwords for Remarketing
10. E-Commerce
11. Queries
The following words and phrases have these meanings in this document:
1.1. "POPI" means the Protection of Personal Information Act 4 of 2013.
1.2. "PII" means the Personally Identifiable Information" and has the same meaning as defined by "Personal Information" in POPI.
1.3. "Process" concerning Personal Information means to collect, organise, store, modify, retrieve, refer to, distribute, or erase, or otherwise as defined in POPI.
1.4. Durbanville Sanitary & Plumbing Supplies ("DSPS", "Us", "We" or "Our") a company incorporated in terms of the company laws of the Republic of South Africa. Address: Unit 8 Cattle Baron Centre, Marais Street, Durbanville, 7550, Western Cape, South Africa. Email: dsps@telkomsa.net.
1.5. "Website" or "Site" includes the web entity https://durbanvillesanitary.co.za/, as well as the various services provided by Durbanville Sanitary & Plumbing Supplies to you, the User, subject to your compliance with all the terms, conditions, and notices contained or referenced herein (the "Privacy Policy"), as well as any other written agreement between you and DSPS.
1.6. "You" or the "user" means any person who accesses the Website for any purpose.
2.1. DSPS respects and recognises the importance of protecting your privacy. This privacy policy statement sets out DSPS' information gathering and dissemination practices in respect of the Website. This Privacy Policy applies only to information DSPS collects through the Website and does not apply to DSPS' collection of information from other sources.
2.2. This Website Privacy Policy forms part of the Website Terms of Use of this Website. If you do not agree with this Website Privacy Policy and the Website Terms of Use, then you may not use this Website and are required to cease doing so immediately.
2.3. DSPS reserves the right to amend the terms and conditions of this Website Privacy Policy at any time without notice. You have to be aware of the current version of this Website Privacy Policy. Continued use of the Website after any amendments constitutes your acceptance of the Website Privacy Policy as amended
3.1. Like most Websites, DSPS collects Non-Personally Identifiable Information (Non-PII) of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring Website, and the date and time of each visitor request.
3.2. DSPS' purpose in collecting Non-PII is to understand better how DSPS' visitors use DSPS' Website. From time to time, DSPS may release Non-PII in the aggregate, e.g., by publishing a report on trends in the usage of its Website.
4.1. Where you submit PII via the Website, the following principles are observed in the handling of that Information:
4.1.1 DSPS will only collect PII for a purpose consistent with the purpose for which it is required. The specific purpose for which information is collected will be apparent from the context in which it is requested.
4.1.2 DSPS will only process PII in a manner that is adequate, relevant and not excessive in the context of the purpose for which it is processed.
4.1.3 PII will only be processed for a purpose compatible with that for which it was collected unless you have consented to alternative use in writing, DSPS is permitted by POPI or in terms of national legislation of general application.
4.1.4 DSPS will not disclose any PII relating to you to any third party unless your prior written agreement is obtained or DSPS is required to do so by law.
4.1.5 DSPS will destroy or delete any PII that is no longer needed by DSPS for the purpose it was initially collected, or subsequently processed.
4.2. Note that, as permitted by POPI, DSPS may use PII collected to compile profiles for statistical purposes. No information contained in the profiles or statistics will be able to be linked to any specific user.
4.3. DSPS discloses potentially PII only to employees, contractors and affiliated organisations that:
4.3.1 Need to know that information to process it on DSPS' behalf or to provide services available at DSPS' Website; and
4.3.2 That have agreed not to disclose it to others. Some of those employees, contractors and affiliated organisations may be located outside of your home country; by using DSPS' Website, you consent to the transfer of such information to them.
4.3.3 DSPS will not rent or sell PII to anyone.
4.3.4 Other than to employees, contractors and affiliated organisations, as described above, PII is only disclosed in response to a subpoena, court order or other governmental requests. PII may also be disclosed when DSPS believes in good faith that disclosure is reasonably necessary to protect the property or rights of us, third parties or the public at large.
4.4. Registered Website users, may occasionally receive an email to be informed about new features, to solicit feedback, or just to be kept up to date with what's going on with DSPS and DSPS' products. Users may opt-out of this service.
4.4.1 DSPS primarily uses a blog to communicate this type of information, so DSPS expects to keep this type of email to a minimum. If you send DSPS a request (for example via a support email or one of DSPS' feedback mechanisms), DSPS reserves the right to publish it to help DSPS clarify or respond to your request or to help DSPS support other users.
4.5. DSPS takes all reasonable measures necessary to protect against the unauthorised access, use, alteration or destruction of potentially PII.
5.1. DSPS may use standard technology to collect information about the use of this Website. This technology is not able to identify individual users but simply allows DSPS to compile aggregated statistics.
5.2. DSPS may utilise temporary or session cookies (a cookie is a small file placed on your hard drive) to keep track of users' browsing habits. A cookie allows DSPS to track your use of this Website as well as your visits to other websites. Other websites may also use these cookies to track your browsing behaviour.
5.3. Cookies by themselves will not be used to identify users. Still, DSPS may use them to compile de-identified statistics relating to the use of services offered or to provide DSPS with feedback on the performance of this Website.
5.4. The following classes of information may be collected in respect of users who have enabled cookies:
5.4.1 The browser software used;
5.4.2 IP address;
5.4.3 Date and time of activities while visiting the Website;
5.4.4 URLs of internal pages visited; and
5.4.5 referring websites, search engines and the like.
5.5. If you do not wish cookies to be employed to customise your interaction with this Website, it is possible to alter how your browser handles cookies. Please note that, if this is done, certain services on the Website may not be available to you.
6.1. DSPS will take appropriate, reasonable technical and organisational measures as required by the applicable law to protect the information submitted to or collected by this Website from loss, misuse, unauthorised disclosure, alteration or destruction.
7.1. DSPS has no control over and accepts no responsibility for the privacy practices of any third-party websites to which hyperlinks may have been provided. DSPS strongly recommends that you review the Privacy Policy of any Website you visit before using it further.
8.1. If DSPS, or substantially all of DSPS' assets, were acquired, or in the unlikely event that DSPS goes out of business or enter bankruptcy, user information would be one of the assets that are transferred or acquired by a third party. You acknowledge that such transfers may occur and that any acquirer of DSPS may continue to use your personal information as in this policy.
9.1. Ads appearing on DSPS' Website may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognise your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by DSPS and does not cover the use of cookies by any advertisers.
9.2. DSPS' Website uses the remarketing services to advertise on third party websites (including Google) to previous visitors to DSPS' Website. It could mean that DSPS advertises to visitors who haven't completed a task on DSPS' Website, for example using the contact form to enquire. The re-engagement could be in the form of an advertisement on the Google search results page or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone's past visits. Any data collected will be applied per DSPS' and Google's privacy policy.
9.2.1 Google advertisement preferences can be set via the Google Ad Preferences page. Interest-based advertising can be opted-out entirely either by cookie settings or using available browser plugins.
10.1. Those who engage in transactions with DSPS – by purchasing services or products - are asked to provide additional information, including the personal and financial information required to process those transactions.
10.2. In each case, DSPS collects information only insofar as is necessary or appropriate to fulfil the purpose of the visitor's interaction with DSPS. DSPS does not disclose PII other than as described in this Privacy Policy. Visitors can always refuse to supply PII, with the caveat that it may prevent certain website-related activities.
11.1. If you have any queries about the Privacy Policy, please contact DSPS by email at dsps@telkomsa.net.